Online Help

Welcome to the Teladoc Health online help site. Use this site to access User Manuals, Installation Guides, Technical Requirements, Quick Reference Guides, Frequently Asked Questions, Quick Start Guides, and more for Teladoc Health software and hardware (formerly referred to as devices) telehealth solutions.



  • Click on the Teladoc Health logo in the top left corner of the page to return here.

  • The word device used on this site refers to telemedicine products. It does not refer to FDA Class II medical devices as defined in Section 513(a) of the Federal Food, Drug, and Cosmetic Act (FD&C Act).

  • If documentation is needed in another language, contact your Teladoc Health representative.


Admin & Provider Resources

Patient Resources

Software Releases and Customer Communication  

Teladoc Health Devices
Training Resources