Online Help

Welcome to the Teladoc Health online help site. Use this site to access User Manuals, Installation Guides, Technical Requirements, Quick Reference Guides, Frequently Asked Questions, Quick Start Guides, and more for Teladoc Health software and hardware (formerly referred to as devices) telehealth solutions).


Topics that are common to most guides are listed in the interactive footer below, including Resources, Requirements, HIPAA, and Release Notes. If you need documentation in another language, contact your Teladoc Health representative.

Note: To return to this Online Help page from at anytime, click on the Teladoc Health logo in the left corner of the footer.

Note: The word "device" used on this site refers to telemedicine products. It does not refer to FDA Class II medical devices as defined in Section 513(a) of the Federal Food, Drug and Cosmetic Act (FD&C Act).



Admin and Provider resources.


Click for Patient resources.


Click for Release Notes.  


 Click for Device resources.


 Click for Training resources.